Make sure your skater is dressed warmly. Don’t forget to bring gloves or mittens. All protective gear (i.e. helmets, knee pads, etc.) is optional. Please arrive early. Lane assignments will be posted at the entrances to the ice and at the Box Office. These charts will let you know where you need to go and who your instructor will be. Skates should be snug and tied tightly. If you have any questions about fitting skates, please ask for assistance!

A free practice session is included on the day of your class. To redeem each practice session, students are required to check in at the box office to receive a wristband prior to entering the ice. Please remember these practice sessions are for the student only.

If a parent or sibling would like to skate with the student, they are able to purchase admission and skate rentals at the the box office

We encourage all students to use this ice time to maximize their skating potential.

Skating School makeup tokens are automatically created when a student is marked absent during their regularly scheduled class. So while appreciated, there is no need to let us know ahead of time that your student will be missing class. The skater can makeup as many classes as missed, schedule permitting. You can check on the status of your make up tokens and schedule makeup classes up to 14 days out from your customer portal.

Makeup tokens expire 30 days from the missed class and cannot be transferred to siblings for credit, and must be used while the skater is actively enrolled. If you have any questions, please contact Emma at Emma@avicepalace.com

We regret that a cancellation is necessary. If you would like to discuss other arrangements, please contact Emma at emma@avicepalace.com

If you need to cancel, please cancel through the customer portal under “enrollments“